Accessibility Statement

This page is published for transparency about how this website works and how SundryHall handles the information it receives. It is not legal advice, and SundryHall’s legal counsel should review it before it is relied on.

SundryHall is committed to making its website and recruitment services accessible to the widest possible audience, including people with disabilities. As a specialist recruitment agency serving the consumer goods and retail sector across the United States, we treat accessibility as a practical obligation with real day-to-day weight. Candidates, hiring managers, and business partners need to be able to reach us, read our content, and take part in our processes regardless of the technology they use or any impairment they may have. This statement sets out the standards we aim to meet, the measures we currently take, the limitations we are aware of, and how to contact us if you encounter a barrier.

Our commitment to accessibility

Our goal is for sundryhall.com to be usable and understandable for every visitor. That includes people who rely on screen readers, keyboard-only navigation, screen magnification software, voice recognition tools, or alternative input devices. It also includes visitors with visual, auditory, motor, or cognitive impairments who may interact with web content differently from other users.

We take accessibility seriously for reasons that go beyond compliance. Our work centers on connecting consumer goods and retail businesses with the people who drive them, and that work begins the moment someone tries to engage with us. If our website or communication channels create obstacles for a qualified professional, we fail at the most basic level of what a recruitment agency should do. An accessible site supports a fairer search process, widens the pool of people who can reach us, and reflects the relationship-led approach we bring to every engagement.

Standards we aim to meet

SundryHall aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines, published by the World Wide Web Consortium, are the most widely recognized international standard for web accessibility and are commonly referenced in the United States as the benchmark for accessible digital content.

WCAG is organized around four principles: content must be perceivable, operable, understandable, and robust. In practical terms, this means providing text alternatives for meaningful images, making all functionality available from a keyboard, maintaining sufficient color contrast, using a clear heading structure and descriptive labels, and writing in plain, consistent language. We treat these principles as ongoing design and content requirements that apply to every update, not as a one-time checklist completed at launch.

Accessibility obligations in the United States can also arise under laws such as the Americans with Disabilities Act and related state regulations. This statement is not a legal representation or a guarantee of compliance with any specific statute. It describes our intentions, our current practices, and the process we follow to address problems when they are identified. If you need a definitive statement about legal compliance for a particular purpose, please contact us directly.

Measures we take

Accessibility is considered throughout the lifecycle of our website. When new pages, features, or content types are introduced, we aim to review them against WCAG criteria before publication. These reviews cover heading hierarchy, link text, form labels, and reading order, because these are the elements assistive technologies depend on most to interpret a page correctly.

Our content practices follow the same principle. We write in plain language so that information about our recruitment services is clear to a broad readership, including readers for whom English is an additional language or who process text differently. Where images convey meaning, we aim to provide descriptive alternative text. Where meaning is communicated visually through layout, we aim to preserve that meaning in the underlying page structure so it is available to assistive technology as well.

Because our service depends heavily on direct communication, accessibility extends beyond the website itself. If you find it difficult to use our site, or if any part of our recruitment process presents a barrier, we will work with you to provide the same information or complete the necessary steps through an alternative channel, such as telephone or email, wherever reasonably possible. The outcome we aim for is that no one is excluded from a conversation with us because of the format that conversation normally takes.

Compatibility with browsers and assistive technology

Our website is designed to work with current versions of major web browsers, including Chrome, Edge, Firefox, and Safari, on desktop and mobile devices. It is also intended to be compatible with commonly used assistive technologies, including screen readers and screen magnification tools.

Older browsers or outdated assistive technology may not render the site as intended, because modern accessibility features depend on support built into the software itself. For the best experience, we recommend keeping your browser and assistive software up to date. If you are using a current setup and still experience difficulty, the problem is more likely on our side, and we want to hear about it so we can investigate.

Known limitations

Despite our efforts, some parts of the website may not yet be fully accessible. Accessibility work is continuous, and legacy content or third-party components can lag behind current standards. Issues that can arise on sites like ours include images or documents that predate our accessibility practices, embedded third-party tools whose accessibility we do not fully control, and occasional structural inconsistencies introduced during content updates.

We do not treat known limitations as acceptable permanent states. When an issue is identified, either through our own review or through a visitor report, we aim to assess it and correct it within a reasonable timeframe. Where a fix is not immediately possible, for example because it depends on a third-party provider, we will offer an alternative way to access the same information or service in the meantime.

Assessment and ongoing improvement

We approach accessibility as an ongoing program with no fixed end point. Our review methods include manual checks of key pages and user journeys, periodic testing with assistive technology, and editorial review of new content against accessibility criteria. We may also draw on external accessibility resources or tools where appropriate.

Feedback from real users is one of the most valuable inputs in this process. Automated testing tools catch many technical issues, but they cannot replicate the experience of navigating a page with a screen reader or completing a form using only a keyboard. Reports from visitors who encounter actual barriers help us prioritize the fixes that matter most, because they show us where the gap between intention and experience actually lies.

Accessibility in our recruitment process

Our commitment to accessibility applies to how we work with clients and candidates, not only to our website. If you are participating in a search process with SundryHall and require a reasonable adjustment, whether that means receiving documents in an alternative format, holding conversations by phone instead of video, or allowing additional time for written materials, please tell us. We will make reasonable efforts to accommodate your needs at any stage of the process.

Where an adjustment involves an employer's interview or assessment process, we will communicate your requirements to the relevant hiring organization with your agreement and advocate for an appropriate arrangement on your behalf. Discretion and confidentiality are central to how we handle any personal information you share with us in this context, and we will not disclose details of your situation beyond what is needed to put the adjustment in place.

Feedback and contact

We welcome feedback on the accessibility of sundryhall.com and our wider services. If you encounter an accessibility barrier, need information in a different format, or want to discuss an adjustment to any part of our process, please contact us using the details below. When reporting an issue, it helps if you can describe the page or feature involved, the problem you experienced, and the browser, device, or assistive technology you were using. This information allows us to reproduce the issue, identify its cause, and resolve it more quickly.

You can reach SundryHall by telephone at +1 888-202-9809 or by email at [email protected]. We aim to acknowledge accessibility inquiries promptly and to provide a substantive response within a reasonable period. If a resolution will take longer, we will let you know and, where possible, provide an interim workaround so you can still access the information or service you need.

SundryHall maintains offices in Atlanta, Georgia; Marlborough, Massachusetts; Parsippany, New Jersey; and Cheyenne, Wyoming, and serves clients and candidates across the United States. Accessibility inquiries can be directed through the phone number or email address above regardless of your location.

Review of this statement

This Accessibility Statement is reviewed periodically and updated as our website, services, and accessibility practices evolve. It reflects our current intentions and known status at the time of its most recent review. It does not create contractual or legal guarantees, and specific questions about how we handle accessibility in a particular situation are best directed to us directly.

Accessibility is a standard we hold ourselves to because it determines whether the right people can engage with our work at all. If something on this site or in our process gets in your way, the most useful thing you can do is tell us.

To report an accessibility issue or request an adjustment, contact SundryHall at +1 888-202-9809 or [email protected].

Questions about this policy

Email [email protected], call +1 888-202-9809, or write to SundryHall, 1201 West Peachtree Street NW, Atlanta, GA 30309. We respond to policy questions within five business days.